Duowenwen
Pricing
You pay by credit. One photo question is 60 credits, including the explanation. Follow-ups are 4 credits each for the first 3 on a question, then 8. Questions we couldn't explain are refunded automatically.
New accounts get 100 credits on first sign-in: enough for one full question and a bit of chat. It's a one-time gift, not a daily one.
One photo question is 60 credits, including the explanation; follow-ups are counted per question: the first 3 on the same question cost 4 credits each, then 8 credits each; each chat reply is 4; in chat mode, the first reply to your photos is 8 credits for 1–3 photos, 12 for 4–6 and 16 for 7–9.
Credit packs
Starter pack
For the odd question. Credits never expire.
$4.99/ Credits never expire
300 credits
About 5 questions
Your first question is free on a new account.
Most popular
Monthly pass
A question or two a day, for a month.
$17.99/ Buy once, use within 30 days
1500 credits
About 25 questions
Your first question is free on a new account.
Large monthly pass
Two kids, or the month before exams.
$44.99/ Buy once, use within 30 days
3600 credits
About 60 questions
Your first question is free on a new account.
Have a code? Redeem it
Credits per question
- 1–3 photos: 60 credits
- 4–6 photos: 90 credits
- 7–9 photos: 120 credits
Follow-ups are counted per question. On the same question, the first 3 cost 4 credits each; from the 4th on, each costs 8 credits.
What if I run out of credits?
When you snap a question or keep asking, the page tells you how many credits you're short and lists the credit packs. Pick one and pay by card; once it goes through, carry on. The photos and text you just sent are still there.
Payment
Card. Prices are in US dollars. Tax may be added at checkout where your region requires it.
Common questions
- What is a question credit?
- Credits are the points you spend on Duowenwen. One photo question is 60 credits, including the explanation. Follow-ups are counted per question: the first 3 on a question are 4 credits each, then 8. Questions with 4–6 photos cost 90 credits, and 7–9 photos cost 120 credits.
- Is there a free option?
- Yes. A new account gets 100 credits the first time you sign in, enough for one full question and a bit of chat. It's given once, not daily.
- Do I pay for questions that don't get explained?
- No. If a question couldn't be explained, or the photo couldn't be read this time, the credits are refunded automatically.
- What happens when my credits run out?
- When you snap a question or keep asking, you'll be told how many credits you're short, with the credit packs listed. Buy one and carry on; the photos and text you just sent are still there.
- Do credits expire?
- The Starter pack's credits never expire. The Monthly pass and Large monthly pass are one-time purchases: buy once and use the credits within 30 days. They don't renew automatically, and unused credits don't carry over.
- Can I get a refund?
- You can request a refund for credits you haven't used, back to your original payment method. Credits already used aren't refunded. This matches the terms of use.
- Can I buy now?
- Yes. Choose a credit pack and pay by card; your credits are available right away.