Finish it. Then keep asking.

This page is for parents who sit with their kids at homework time. Duowenwen does one thing: it explains the problem for you. It doesn't hand in your child's homework.

What if I can't help with the homework?

Your child comes over with an eighth-grade physics problem, you stare at it for a while, and nothing comes back. Next time you can say, "Let's ask Duowenwen." Take a photo of the problem and within a few minutes there's an answer and an explanation, checked against the textbook with the page number. You don't have to understand it first, and you don't have to pretend. What a parent who can't help with the homework can do is sit nearby and listen while your child explains it back.

Why does my child ask so many questions?

When a child asks "why?" again and again and you're worn out, it's easy to say, "No more whys tonight." We'd turn that around: the more whys the better, they just shouldn't all land on you. When Duowenwen finishes explaining a problem, it offers two or three follow-up questions. Your child can tap one or stop whenever they like. The questions they ask join up into a question map, and if you look at it at the weekend you'll see what they've been wondering about this week.

My child is stuck on homework and just wants the answer. What do I do?

We give the answer first, then explain it, and we don't dodge that. The homework is due tonight, and a stuck child wanting the answer is normal. What isn't healthy is taking the answer and moving on. Duowenwen's answers are checked against the textbook text with the page number, the explanation goes step by step like a tutor's, and afterwards it asks, "What if the conditions change?" Asking for the answer is fine, but the answer is not the end.

Should my child think first or ask first?

Both, depending on the problem. If they have a glimmer of an idea, they should think it over first, and photograph it if nothing comes after a while. If they have no idea at all, ask first, listen to the explanation, then try a similar problem on their own. Duowenwen doesn't rush or grade, so either order is fine. Your part is simply not to say "you should know this by now."

Did they actually understand it?

"I get it," says your child, and then a changed problem stumps them. This is the most common worry parents have. After an explanation, Duowenwen lets your child pick the next question, or try a similar problem. If your child can explain the idea to someone else, that's when it's really understood. In the family view you can see which points your child got stuck on this week. You won't see scores or rankings, because we don't compare children with anyone.

Where does the name "Duowenwen" come from?

When your child says, "This AI is amazing," you can say, "Great. Ask it more!" That's where the name comes from: "Duowenwen" (roughly, "ask more") is what Chinese parents say to their kids, and "I'll explain" is what the product says next. Ask more, and I'll explain: it explains the problem for the parent; it doesn't hand in the homework for the child.

Can I trust it with my child?

Five things, in plain parent language:

• It can't be teased into saying things it shouldn't.
• It never says "you should know this by now." It praises how your child thought it through, not how clever they are, and it never compares them with other children.
• Photos are kept for 90 days at most and only the operator can see them. We don't use them to train our own models, and the processing goes through third-party AI services; see the privacy notice.
• It doesn't write or hand in homework. Your child still writes it and hands it in.
• You can see where your child got stuck this week and what their question map looks like. You can't see scores or rankings, because there aren't any.

How this works technically is on the "How we do it" page.

Will it rush my child or give them scores?

No. We have just three rules: no rushing, no grading, no comparing with others. If your child is slow, it doesn't hurry them; when a problem is explained, it doesn't give a score; and the family view has no rankings, only where they got stuck this week.

Next: photograph tonight's stuck problem and try it; to see how we do it, read the trust page.